Refund policy

We want you to be completely satisfied with your purchase.

Returns
You may request a return within 14 days of receiving your order. Items must be unused, undamaged, and returned in their original packaging.

Non-Returnable Items
Custom-made, personalized, or specially ordered items cannot be returned unless they arrive damaged or defective.

Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with photos of the item and packaging. We will review your request and provide a replacement or refund where applicable.

Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow several business days for the refund to appear, depending on your payment provider.

Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns. If the item is defective, damaged, or incorrect, we will cover the return shipping costs.

How to Request a Return
To request a return or report an issue with your order, please contact us through our customer support email with your order number and details of your request.

We reserve the right to refuse returns that do not meet the conditions outlined above.